Last updated: October 20, 2022
What Information We Collect?
We receive and collect information directly from you or automatically based on how you interact with or Service. We may also collect personal information about you from third parties.
Personal Information that You Provide to Us
We receive and collect Personal Information, such as your name, email address and other registration information. In addition, when you subscribe to our Service, you will be asked to provide your payment details. Further, when you contact us for support, feedback or questions, you may provide us with additional information.
Personal Information that We Automatically Collect
Personal Information that We Collect from third parties: We may also obtain Personal Data from other sources, such as social media platforms like Facebook or LinkedIn that have their own privacy policies. You should read their privacy policies in order to understand their practices. In addition, we may use Google Analytics to collect traffic data on our Service. Please see Google's Analytics privacy policies for more information https://marketingplatform.google.com/about/, The Google Analytics opt-out link can be found here https://tools.google.com/dlpage/gaoptout.
How Do We Use the Information We Collect?
To improve and personalize the Service – we use the information to improve and personalize the Service, and to identify and authenticate your access to certain features.
To communicate with you – for example, we will use your email address to respond to your queries or feedback and to keep you informed of our latest product announcements and software updates.
Direct marketing – we may use your email address to send you marketing information about products, services and offers, whether by us or by our third parties, which may be of relevance to you, but only as permitted by law or specifically approved by you. If you do not want to receive any more communications from us, please follow the unsubscribing instructions contained in the email, or send an email to [email protected]. Please note that unsubscribing from promotional emails will not affect our ability to send you non-promotional emails in the future.
Use of Anonymous Information – we store, use or share Anonymous Information (meaning, information which does not enable identification of an individual user, such as aggregated or anonymous information) in any of the above circumstances, as well as for the purpose of providing and improving our services, aggregate statistics, advertising purposes and conduct business and marketing analysis. We may enable third parties to collect Anonymous Information, by deploying certain tracking technologies within the website, including, but not limited to, for these purposes. The use of these technologies is subject to such third parties’ own privacy policies.
With Whom Do We Share Your Information?
We do not sell, rent or lease your personal Information. We will share information about you with:
Our service providers – we share your information with our service providers and other third parties who assist us with our business operations, such as for the purpose of storing the information, performing research, technical diagnostics, analytics or statistical purposes, or other business operations.
In connection with legal proceedings – when we are under a legal obligation to do so, for example to comply with a binding order of a court, or where disclosure is necessary to exercise our or our partners’ legal rights. In addition, we may disclose aggregated, anonymized information with other third parties. This information cannot be used to identify you.
If you reside in the EU or in a jurisdiction that affords you with the below rights, you may contact us at any time by email at [email protected] and request:
To access any Personal Information relating to you, including receiving supplementary information regarding such use;
To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);
To delete your Personal Information;
That we will restrict or cease any further use of your Personal Information;
That we will provide the Personal Information you volunteered to us in a machine-readable format.
To withdraw your consent for any processing activities that relied on your consent.
Your email should include adequate details of your request and you may be further requested to provide additional details in order to authenticate your identity and thereby accommodate your requests.
Please note that these rights are not absolute and requests are subject to any applicable legal requirements. We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies.
Retention of Personal Information
We will retain your Personal Information provided that retaining such information is necessary for our legitimate interests, such as for marketing purposes, fraud prevention and record keeping.
If for any reason you wish to delete your Personal Information, please send us an e-mail to: [email protected] and we will make reasonable efforts to address your request.
Special provisions for California residents
Please note that this section only applies to residents of California.
The information we collect
In the past 12 months, we may have collected the following categories of personal information:
Identifiers (such as name, email, IP address or payment details) and other personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
Commercial information such as services purchased.
Internet or other similar network activity.
Inferences drawn from other personal information.
How personal information is used
We use the personal information we collect to provide, support, and develop the Service, and as described above under the section titled “How Do We Use The Information We Collect”.
Sharing of personal information
We may share your information with third parties for business purposes, subject to your right to opt-out of those, as described in the section titled “With Whom Do We Share Your Information”.
The rights of California Residents
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of Personal Information we collected about you.
The categories of sources for the Personal Information we collected about you.
Our business or commercial purpose for collecting or selling that Personal Information.
The categories of third parties with whom we share that Personal Information.
The specific pieces of Personal Information we collected about you.
If we disclosed your Personal Information for a business purpose the categories of information we shared.
We do not provide these access and data portability rights for B2B Personal Information.
The right to request deletion
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
How to Exercise your rights
In order to exercise your access, data portability, and deletion rights, please send an email to: [email protected]. Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Information.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
Upon receiving your request, we will respond within 45 days. If we need more time (up to 45 days), we'll let you know in writing the reason and the extension period. Our written response will be delivered to you via email.
We will only disclose information related to the 12-month period preceding your request. In case we cannot comply with a request, we will explain why.
We will not charge a fee unless your request is excessive, repetitive, or manifestly unfounded. If the request warrants a fee, we will tell you why and provide you with a cost estimate.
The security of your Personal Information is important to us. We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect the Personal Information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the confidentiality of your Personal Information. If you have any questions or security concerns, please contact us at [email protected].
3DCOM Technologies Ltd.
No. 35 Ha’Masger Street, Tel Aviv, 6721407, Israel
We will make an effort to reply within a reasonable time. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can reach out to the applicable data protection supervisory authority.